Privacy

Journiqa ("we," "our," "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website, services, and products.

By using our services, you agree to the collection and use of your data as described in this Privacy Policy. If you have any questions about our privacy practices, please contact us at info@journiqa.co.uk

1. Information We Collect
We collect the following types of information:

Personal Identification Information: This may include your name, email address, phone number, postal address, passport details, date of birth, and payment information when booking travel services.

Technical Data: This includes your IP address, browser type, and device information. We may also collect data about how you interact with our website, including pages visited, time spent on the site, and other diagnostic data.

Location Data: We may collect location data if you use our mobile applications or services that provide location-based features.

2. How We Use Your Information
We use your personal data for the following purposes:

To process and confirm bookings and reservations for travel services.
To provide you with customer support and respond to inquiries.
To send you updates, confirmations, and reminders regarding your travel bookings.
To improve our website and services, including analyzing usage trends and enhancing user experience.
To comply with legal obligations, such as fraud prevention and compliance with regulatory requirements.
To send marketing communications (if you have opted-in to receive them), including promotions, special offers, and updates on new services. You can opt-out of marketing emails at any time.
Marketing and Promotional Communications: With your consent, we may send you promotional emails about Journiqa and our affiliated businesses, including our sister company Skilled Summers. You can opt out of these communications at any time by clicking the “unsubscribe” link in our emails or contacting us at info@journiqa.co.uk.

3. How We Share Your Information
We may share your information with third parties in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who help us operate our business, such as payment processors, travel providers, and email marketing platforms.

Legal Requirements: We may disclose your information if required to do so by law or in response to legal requests, such as subpoenas or government orders.

Business Transfers: In the event of a merger, acquisition, or sale of our assets, your personal information may be transferred to the acquiring entity.

We will never sell your personal information to third parties.

4. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. After this period, your information will be securely deleted or anonymised.

5. Your Rights
Under the General Data Protection Regulation (GDPR) and the Data Protection Act 2018, you have the following rights regarding your personal data:

Access: You have the right to request copies of your personal data.

Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Erasure: You have the right to request that we erase your personal data, under certain conditions.

Restriction: You have the right to request that we restrict the processing of your personal data, under certain conditions.

Data Portability: You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.

Objection: You have the right to object to our processing of your personal data, under certain conditions.

If you wish to exercise any of these rights, please contact us at [Insert Contact Information].

6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies are small files that are stored on your device when you visit a website. You can manage or disable cookies through your browser settings. However, disabling cookies may impact your ability to use certain features of our website.

For more information, please refer to our Cookies Policy.

7. Security of Your Data
We take reasonable measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to ensuring the protection of your data.

8. Third-Party Websites
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We recommend that you review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Journiqa
41 New Cross Street, Swinton, M27 4TU
Email: info@journiqa.co.uk

Journiqa is a company registered in the United Kingdom. Our business is committed to protecting your personal information in accordance with UK data protection laws, including the Data Protection Act 2018 and GDPR.